At Elaris D’OR, your trust is at the heart of everything we do. Protecting your privacy is not only a responsibility but a reflection of our promise to deliver an experience as refined and secure as our fragrances.
Information We Collect
When you shop with us, we may collect:
- Browsing behavior and preferences on our website
- Personal details (name, email address, phone number, billing and shipping address)
- Payment details (processed securely via third-party gateways)
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Provide customer support
- Personalize your shopping experience
- Improve our services and website
- Share updates, offers, or new launches (only with your consent)
Sharing of Information
We do not sell or trade your personal information. Data may be shared only with trusted partners such as payment gateways, shipping providers, or analytics services to fulfill and improve your experience.
Payment Security
All transactions are processed through encrypted, industry-leading payment gateways. Elaris D’OR does not store your credit card or banking information.
Cookies & Tracking
Our website uses cookies to enhance browsing, improve performance, and personalize recommendations. You may disable cookies through your browser settings at any time.
Advertising & Third-Party Services
We may use services such as Facebook, Google, Instagram, or similar platforms to show you relevant ads and promotions. These platforms may use cookies, pixels, or related technologies to gather limited browsing data for:
- Measuring campaign performance
- Understanding customer interests
- Delivering tailored recommendations
We never sell your personal data to advertisers. You can manage your preferences through your browser, social media account settings, or opt-out tools provided by these platforms.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law.
Your Rights
You may request access, update, or deletion of your personal information at any time by contacting us directly.
Third-Party Links
Our website may include links to third-party sites (such as payment gateways). We are not responsible for the privacy practices of these websites.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted here with an updated revision date.
Contact Us
For privacy-related concerns or requests, please reach us at [Your Email] or [Your WhatsApp Number].
Support Hours: Monday – Saturday, 9 AM to 5 PM (IST).
At Elaris D’OR, your data is treated with the same care and discretion as our perfumes — secure, respectful, and always in your control.