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Find Your Answers
About the Perfumes
Elaris D’OR is crafted in small batches with a philosophy of timeless elegance. Our fragrances are designed to be gender-neutral, made in India, and inspired by nature with a touch of vintage artistry. Each scent is thoughtfully blended to balance sophistication with everyday wearability, ensuring you experience true artisanal luxury.
Yes. All Elaris D’OR creations are designed to be worn by anyone, regardless of gender. Each fragrance is composed to complement your individuality, making it as versatile as it is personal.
Elaris D’OR perfumes are crafted with high-strength Eau de Parfum concentration, designed to perform beautifully in the Indian climate. Each fragrance is made to linger gracefully on your skin, adapting naturally to your body chemistry and environment. A light spritz on your pulse points ensures it accompanies you throughout your day with elegance.
Elaris D’OR perfumes are Eau de Parfum (EDP), crafted at the maximum concentration typically used in fine perfumery. This means our fragrances carry remarkable depth, richness, and staying power compared to lighter formulations.
We thoughtfully blend both natural and safe synthetic ingredients. Natural extracts provide richness and authenticity, while carefully chosen synthetics ensure consistency, longevity, and a modern touch. This balance allows us to create nuanced, high-quality fragrances that perform beautifully.
Absolutely. Elaris D’OR perfumes are 100% cruelty-free and vegan. We never test on animals, nor do we use animal-derived ingredients. Our commitment is to ethical luxury — perfumes that feel good, smell divine, and align with conscious living.
Usage & Care
Apply a light mist on your pulse points — wrists, neck, behind the ears — to let the fragrance bloom naturally. For a longer trail, you may also spritz lightly on clothes, avoiding delicate fabrics like silk.
Perfume is delicate. To preserve its character, keep your bottle in a cool, dry place away from direct sunlight and humidity. Avoid storing it in the bathroom, as fluctuating temperatures can affect the fragrance. A shaded dresser or cabinet is ideal.
Elaris D’OR perfumes are created to last. With proper storage, they maintain their full beauty for up to 3 years after opening. Over time, natural variations may occur, but the fragrance remains safe to use and continues to evolve gracefully.
Yes, and that is the art of perfumery. Every fragrance interacts uniquely with your skin’s natural chemistry, climate, and lifestyle. This individuality is what makes wearing Elaris D’OR a personal experience — no two wearings are ever quite the same.
Absolutely. Our 50ml bottles are travel-friendly and compliant with international airline cabin regulations. For safekeeping, we recommend placing your perfume in its original box or a protective pouch when on the go.
Orders & Shipping
Orders are typically shipped within 12–48 hours of placement. Delivery across India takes a maximum of 5–6 working days. Please note, we do not ship on Sundays or public holidays.
We currently offer international delivery only for bulk orders. Timelines and charges depend on the destination and order size. For assistance, please reach out to our support team for a tailored shipping solution.
We currently offer international delivery only for bulk orders. Timelines and charges depend on the destination and order size. For assistance, please reach out to our support team for a tailored shipping solution.
Once your order is shipped, you’ll receive a confirmation email and SMS with tracking details. If you do not receive tracking information within 3 business days of payment, please reach out to our support team for assistance.
Since we process orders quickly, cancellations must be made within 12 hours of placing your order. Prepaid order cancellations may attract a small processing fee. To request a cancellation or make changes, please contact us via email or WhatsApp (details provided on our website).
We take every precaution to ensure your order arrives in perfect condition. If you receive an incorrect, missing, or damaged item, please contact us within 2 days of delivery with your order number and clear photographs of the packaging and items received. Our team will resolve your case swiftly.
Returns & Refunds
For hygiene and safety reasons, perfumes can only be returned or exchanged if they are unused, sealed, and in their original packaging. Returns or exchanges must be requested within 7 days of receiving your order. For more details, read our full Return & Refund Policy here.
If your order arrives incorrect, damaged, or missing an item, please contact us within 2 days of delivery with your order number and clear photographs of the packaging and product. We will arrange a swift replacement or refund.
If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To begin, please visit our Return Center and submit your return request.
Our customer care team will review your submission and provide further instructions if the return is approved. Please ensure that all items are unused, sealed, and in their original packaging for the return to be accepted.
Refunds are initiated after we receive and inspect the returned product. The amount will be credited to your original payment method within 5–7 business days. Please note that during sale periods, purchases are non-returnable and non-refundable, except in cases where you receive a different product than ordered.
Payments
We accept prepaid payments through the most trusted and secure gateways, ensuring a smooth and reliable shopping experience. For added convenience, we also offer Cash on Delivery (COD) on eligible orders within India.
Yes, COD is available across most pin codes in India. Simply select Cash on Delivery at checkout, and pay in cash when your order is delivered. Please note that international bulk orders are prepaid only.
Absolutely. All transactions are processed through industry-leading, encrypted payment gateways, ensuring your details remain private and protected. We never store your card or banking information — your security is always our top priority.
Authenticity & Safety
Every Elaris D’OR fragrance is sold exclusively through our official website and select authorized partners. Each bottle is carefully packaged and sealed to guarantee authenticity. Buying directly from us ensures you always receive a genuine creation.
Yes. Our perfumes are crafted to meet the highest safety standards and are dermatologically safe for most skin types. However, as with all fine fragrances, we recommend a small patch test before first use, especially if you have sensitive skin or known allergies.
